WHEREAS, the City Council previously approved TriTech Software Systems (formerly known as Vision Software, Inc.) for Public Safety Computer Aided Dispatch (VisionCAD), Records Management System (VisionRMS) and Mobile System (VisionMobile) software licenses; and
WHEREAS, staff has determined that it needs 24/7 vendor provided maintenance and support on their Public Safety VisionCAD, VisionRMS, and VisionMobile software that the City’s Police and Fire-Rescue employees use on a daily basis; and
WHEREAS, the Police Department is currently in the final transition phase to move over to the New Sungard OSSI Public Safety Solution and still needs to pay a prorated maintenance invoice for maintenance and support for the duration of 10/01/2017 - 2/28/18 by the City due to the transition to new application system; and
WHEREAS, Tritech Software Systems is the only authorized company that can provide maintenance support services for the Public Safety VisionCAD, VisionRMS and VisionMobile software and has provided excellent support over the years.